Terms And Conditions

Welcome to Runway Performance Parts’ website. Please read these Terms and Conditions carefully before using our services.

1. Introduction

These Terms and Conditions govern the use of services provided by Runway Performance Parts / Runway Garage. By accessing or using our website or services, you agree to these terms.

2. Payment Methods

We offer the following payment methods to make transactions secure and convenient:

  • Visa
  • Mastercard
  • Google Pay
  • Apple Pay

All payments are processed securely, and your payment information is encrypted and protected during transactions.

2.1 Payment Authorization

When making a payment, you authorize us to charge the provided payment method for the total amount of your purchase, including any applicable fees, taxes, and shipping charges.’

Payment will be performed when the order is sent.

2.2 Failed Payments

In the event of a failed or declined payment, please verify with your card issuer or payment provider and try again. We reserve the right to cancel or suspend orders if payment cannot be successfully processed.

3. Returns and Refunds

Please refer to our [Returns and Refunds Policy] for information on eligibility and procedures for returns or refunds.

4. Privacy and GDPR Compliance

We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) applicable to the Danish market.

4.1 Collection of Personal Data

We collect, store, and process personal data in accordance with GDPR requirements. Personal data may include your name, contact information, payment information, and purchase history.

4.2 Legal Basis for Data Processing

The processing of personal data is conducted based on legitimate interests, your consent, or the necessity of processing for the performance of a contract.

4.3 Data Security and Confidentiality

We implement technical and organizational measures to safeguard your personal data. Access to your data is restricted to authorized personnel only.

4.4 Your Rights Under GDPR

As a customer, you have the following rights:

  • Right to Access: You may request a copy of the personal data we hold about you.
  • Right to Rectification: You have the right to request that we correct any inaccuracies in your personal data.
  • Right to Erasure: You may request that we delete your personal data, subject to certain legal exceptions.
  • Right to Object to Processing: You may object to our processing of your data on legitimate grounds.
  • Right to Data Portability: You may request that we transfer your data to another provider if feasible.

If you wish to exercise any of these rights, please contact us at Shop@runwayperformanceparts.com.

4.5 Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.

5. Intellectual Property Rights

All content, including text, graphics, logos, and software, is the property of Runway Performance Parts / Runway Garage or its licensors and is protected by copyright and other intellectual property laws.

6. Limitation of Liability

Runway Performance Parts / Runway Garage is not liable for any indirect, incidental, or consequential damages resulting from your use of our services.

7. Changes to These Terms

We may update these Terms and Conditions from time to time. We will notify you of any significant changes by posting the new Terms on our website. Your continued use of our services after such changes constitutes your acceptance of the new Terms.

8. Contact Information

If you have any questions or concerns regarding these Terms and Conditions or our data practices, please contact us at:

Privacy Policy

Who we are

We are Runway Performance parts. An online branch of Runway Garage. We sell all different types of car parts. We are found at www.runwayperformanceparts.com

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We only share data with our suppliers and chosen company chosen for delivery. We only share data you have provied in order to complete your order.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). – If you want your data removed, you can contact us at Shop@runwayperformanceparts.com

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Refund and Returns Policy

Thank you for shopping with Runway Performance Parts. We want you to be satisfied with your purchase, and our Return and Refund Policy ensures transparency and compliance with Danish consumer laws.

1. Eligibility for Returns

To be eligible for a return, your item must be unused and in the same condition that you received it. The item should also be in the original packaging.

  • Returns must be initiated within 14 days of receiving your order.
  • Certain items may not be eligible for return (e.g., items that have been customized or used). Please contact us for specific eligibility requirements.

2. How to Initiate a Return

To start the return process, please email us at Shop@runwayperformanceparts.com. We will provide a return shipping label once your request has been approved.

2.1 Customer Responsibility for Return Shipping

The cost of the return shipping label will be deducted from your refund unless alternative arrangements have been made in advance. We will notify you of the exact cost when we provide the label.

3. Processing Refunds

Once we receive your returned item and inspect it, we will process your refund. Refunds will be issued within 7 days after we receive and verify the returned product.

  • Refunds will be made to the original payment method.
  • Please allow additional time for your bank or payment provider to process and post the refund.

4. Exceptions and Non-Returnable Items

The following items are non-returnable:

  • Fluids (such as oils, lubricants, or other liquid products)
  • Custom-made items created per customer request
  • Hygienic items (such as items that require sanitary packaging)

For any questions about eligible returns, please contact us.

5. Right of Complaint

In accordance with Danish law, we provide a 2-year Right of Complaint on all products purchased from Runway Performance Parts. This right covers any manufacturing defects or issues that were present at the time of purchase.

5.1 Making a Complaint

If you experience an issue with a product that falls under the Right of Complaint, please contact us at Shop@runwayperformanceparts.com with a description of the defect and your purchase details. We will work with you to determine if the product qualifies for repair, replacement, or refund.

  • The Right of Complaint does not cover normal wear and tear, or damages caused by misuse or negligence.
  • If the complaint is valid, we will cover the costs of repair or replacement.

6. Legal Compliance

This Return and Refund Policy is in accordance with Danish consumer protection laws. Should you have any additional rights under these laws, we will adhere to them to ensure your satisfaction and compliance with regulatory requirements.

Cookie Policy

Runway Performance Parts uses cookies and similar technologies on our website to enhance your browsing experience, improve our services, and comply with Danish and EU regulations. This policy explains what cookies we use, why we use them, and how you can manage your preferences.

1. What Are Cookies?

Cookies are small data files stored on your device when you visit our website. They help us recognize your device, retain your preferences, and enhance the overall performance and functionality of the site.

2. Types of Cookies We Use

We use different types of cookies to support our WooCommerce platform and provide you with a seamless shopping experience:

  • Necessary Cookies: These cookies are essential for the operation of our website. They enable core functionalities, such as page navigation and access to secure areas (e.g., shopping cart and checkout process). Without these cookies, the website cannot function properly.
  • Functional Cookies: These cookies allow us to remember your preferences and choices (such as language and region) for a personalized experience.
  • Analytical Cookies: These cookies help us understand how visitors interact with our website, which allows us to improve the functionality and performance of our site. We use tools like Google Analytics to analyze anonymous data.
  • Marketing Cookies: These cookies track your online activity to display relevant ads based on your interests. Marketing cookies may also track your engagement with our advertisements on third-party sites.

3. Cookies Used by WooCommerce

WooCommerce uses cookies to enable shopping features and improve customer experience. Some specific WooCommerce cookies include:

  • woocommerce_cart_hash and woocommerce_items_in_cart: These cookies help WooCommerce determine when your cart data changes.
  • wp_woocommerce_session_: This cookie stores a unique code for each customer, so that WooCommerce knows where to find cart data in the database for each customer. This cookie does not store any personal information.

These cookies are essential for the functionality of our e-commerce platform and cannot be disabled without affecting your shopping experience.

4. Third-Party Cookies

Our website may also contain cookies set by third parties, such as Google Analytics and advertising platforms. These cookies allow us to measure traffic and engage with customers on external platforms. We ensure that all third-party cookies comply with GDPR and are used only with your consent.

5. How to Manage Cookies

Upon visiting our site for the first time, you will be prompted to set your cookie preferences through our Cookie Consent Banner. You can manage or update your preferences at any time by clicking on the “Cookie Settings” link at the bottom of our website.

Additionally, you can block or delete cookies in your browser settings. However, please note that blocking certain cookies may impact your ability to use certain features on our website, including shopping cart and checkout functionality.

6. Legal Basis for Processing Cookies

Under GDPR and Danish laws, we process cookies based on your consent (for non-essential cookies) and on legitimate interests for essential cookies required for the basic functionality of our site.

7. Data Retention

Cookies are stored on your device for varying durations:

  • Session Cookies: These are temporary cookies that are erased once you close your browser.
  • Persistent Cookies: These cookies remain on your device until they expire or you delete them.

The retention period of each cookie type is provided in our Cookie Consent Banner.

8. Changes to This Cookie Policy

We may update our Cookie Policy from time to time. We encourage you to review this policy regularly to stay informed about how we are using cookies. Changes to this policy are effective immediately upon posting on our website.

If you have any questions about our Cookie Policy or how we handle your data, please contact us:

Delivery and Expected delivery times

We deliver from our warehouse with Post Nord and GLS

Delivery times may vary. Expected standard delivery times is between 5-10 days. Sometimes less.

In some cases dropshipping will be used with UPS from our suppliers directly.

All info will be given via Track And Trace to your E-mail.

Be aware of rare cases regarding the possibillity of system faults. If in doubt contact our support at runwayperformanceparts.com

Freight costs vary from weight and delivery points.